Privacy policy-terms & conditions
Privacy Policy
Effective Date: May 1st, 2026
Frank Serpico respects your privacy and is committed to protecting it. This SMS Privacy Policy explains how information is handled when you communicate with us via text message (SMS).
Information We Collect
We do not permanently collect, store, or maintain personal information through SMS messaging.
If you send us a text message, we may temporarily receive:
Your mobile phone number
The content of your message
This information is received only because you initiated contact with us.
How Information Is Used
Any information received via SMS is used solely to assist you, respond to your inquiry, or provide customer support related to your request.
We do not:
Retain SMS data after the interaction is completed
Use SMS data for analytics, tracking, or profiling
Use SMS data for marketing or promotional purposes
Data Retention
SMS messages and phone numbers are not permanently storedand are not added to any customer database, mailing list, or marketing system.
Information Sharing
We do not sell, rent, share, or disclose SMS information to:
Third parties
Affiliates
Marketing partners
Advertisers
Information received via SMS is used only by Frank Serpico to assist the individual who sent the message.
Marketing Messages
Frank Serpico does not send marketing or promotional text messages.
All SMS communication is customer‑initiated and support‑related only.
Opt‑Out & Help Instructions
You may opt out of SMS communications at any time by replying STOP to any message.
After sending STOP, you will no longer receive SMS messages from us.
For help or additional information, reply HELP or contact us directly using the information below.
Standard message and data rates may apply.
Consent
By sending a text message to Frank Serpico, you consent to the limited and temporary use of information as described in this policy, solely to assist you.
Policy Updates
This SMS Privacy Policy may be updated from time to time. Any changes will apply only to future SMS interactions.
Contact Information
If you have questions about this SMS Privacy Policy, please contact:
Frank Serpico
8300 Innsbrook Drive
Tallahassee, FL 32312
Phone: +1‑850‑339‑2969
TERMS & CONDITIONS
Effective Date: May 1st 2026
By communicating with Frank Serpico via text message (SMS), you agree to the following SMS Terms & Conditions. Please read them carefully.
Program Description
Frank Serpico provides SMS messaging only for customer‑initiated communication and support. Text messages are used solely to respond to inquiries, provide assistance, or address requests initiated by the customer.
We do not send marketing, promotional, or automated bulk messages.
Message Frequency
Message frequency varies based on customer interaction. You will only receive messages in response to your direct communication with us.
Cost and Fees
Message and data rates may apply depending on your mobile carrier and plan. Frank Serpico is not responsible for any charges billed by your carrier.
Opt‑Out Instructions
You may opt out of SMS communications at any time by replying STOP to any text message.
After replying STOP, you will no longer receive SMS messages from us unless you initiate a new conversation.
Help Instructions
For assistance, reply HELP to any message or contact us directly using the information below.
Supported Carriers
SMS services are supported by most major U.S. carriers. Delivery is subject to carrier availability and network conditions. Carriers are not liable for delayed or undelivered messages.
Privacy
Your privacy is important to us. Information received via SMS is handled in accordance with our SMS Privacy Policy and is used only to assist you. SMS information is not sold, shared, or used for marketing purposes.
Changes to Terms
Frank Serpico reserves the right to modify these SMS Terms & Conditions at any time. Changes will apply to future SMS communications.
Contact Information
If you have questions about these SMS Terms & Conditions, please contact:
Frank Serpico
8300 Innsbrook Drive
Tallahassee, FL 32312
Phone: +1‑850‑339‑2969